Last Updated September 20, 2023
We respect the privacy of our clients and we are committed to keeping your personal information accurate, confidential, secure and private. This privacy statement sets out how we collect, store, use and safeguard your personal data. It applies to the personal data we collect through this website.
For your information and convenience, our website may contain links to other websites or apps run by other organizations, which we do not control. This privacy statement does not apply to those other websites and apps, so we encourage you to read their privacy statements to stay informed of how they use your personal data.
The personal data we collect depends on how you interact with this website and may include the following:
We do not knowingly collect personal data from anyone under the age of 16.
We collect your personal data from you, from third parties and through cookies.
Cookies are small files placed on your computer or mobile device when you access our website.
They allow us to remember your preferences and give us information on how you interact with our site. They recognize your device and store certain information on your preferences or actions. If you authorize cookies, they are stored on your device and we can access them on your next visit. This makes for an easier and more personalized user experience that better meets your needs. Certain cookies are also used for web analytics (providing depersonalized visit counts and page visits).
Cookies collect a range of information that may be linked to your use of our sites, your preferences, or your device.
For example, cookies may collect information on:
We divide cookies into four categories, depending on their function and intended purpose: necessary cookies, statistics cookies, preferences cookies, and marketing cookies.
These cookies are essential for our website to function. Without these cookies, you would not be able to navigate our website or operate its basic functions. They may:
Necessary Cookies may not be disabled in our consent management tool. You can configure your browser to block essential cookies, but the site may not work properly.
These cookies collect information about how you use our website. We use Google Analytics to collect, analyze, measure, and report data from these cookies to understand our web traffic and page views in order to improve the performance of our websites and your user experience. For example, the cookies record which browser and operating system you used, which parts of the websites you visited, your number of visits, and the average duration of your visits. They do not collect information that would allow us to identify you. The collected information is aggregated and, therefore, remains anonymous.
These cookies store information that you have already entered, such as your language selection and your location, in order for your experience to feel more personalized when you return to our websites. These cookies collect anonymous information and cannot track your movements on other websites.
These cookies register your activity on our website. We may allow a limited number of trusted third party advertising partners to install cookies to build a profile of your interests based on information about you, such as your page views on our website or your information requests on our website.
Our website may include third-party advertising, links to other websites and/or social plugins. Social plugins are buttons that let you share your experiences on our websites with other people on social media platforms (including but not limited to Facebook, LinkedIn, Instagram, Twitter/X, Pinterest and YouTube ). When you share your experiences through social plugins, social media platforms install their own cookies on your device.
These cookies do not store information about you but they uniquely identify your browser and device. Together with other information about you collected by our advertising partners or social media companies, your browser and device information could be used by third parties to identify you.
You can find out the details of the cookies used under the Cookie Settings section of our cookie banner.
We will automatically set necessary cookies in order for our website to work correctly but we will only set statistics and preference cookies with your consent. By default these cookies will be switched off. If you would like to set any of these types of cookies or accept all cookies, you can do so in the Cookie Settings section of the cookie banner. You can revise your selection at any time by clicking the Cookies link on our webpage.
You can also manage cookies through your browser or device settings.
Most browsers provide guidelines on cookie management. You can choose to authorize or reject cookies. You can even erase cookies.
If you disable all cookies through your browser, our website (and others) may not function properly.
We use your personal data for different purposes, including:
We will only use your personal data where we have lawful bases for doing so. Lawful bases include, among others, each one of the following:
Where we rely on your consent to use your personal data, you have the right to withdraw or decline your consent at any time. Please see the ‘Your rights regarding your personal data’ section for further details on how you can do this.
If you have any questions about, or objections to, the lawful bases upon which we use your personal data, please contact our data privacy officers in any of the ways described at the end of this privacy statement.
We may use your personal data to send you marketing information directly from us by post, email or SMS, where you gave your consent to such use.
Where we rely on your consent to use your personal data, you have the right to withdraw or decline your consent at any time. Please see the ‘Your rights regarding your personal data’ section for further details.
The personal data we collect about you will be stored in a range of different places, including on our servers and in our information management systems and databases (e.g. marketing databases, customer support systems and transaction management systems).
We only share your personal data on a need-to-know basis as follows:
To ensure that your personal data is adequately protected no matter where it is processed, we have internal policies and controls in place to prevent your personal data from being lost, accidentally destroyed, misused, unintentionally disclosed, or accessed other than by our employees or third parties under contract.
You have a number of rights regarding your personal data.
If you would like to exercise any of these rights or raise a complaint about our data processing practices please see the ‘How you can contact us about this privacy statement or make a complaint’ section below.
The period for which your personal data is held is determined by a number of factors including the purpose for which we use that personal data, the nature of our ongoing business relationship with you, and our legal obligations.
Should we elect to change this privacy statement, we will post the changes here, so please check this page from time to time to ensure that you are satisfied with any changes.
If you have any questions or suggestions about this privacy statement or about how we use your personal data, please contact:
Please let us know if you are unhappy with how we use your personal data. We will respond to your complaint within 30 days.
If you are not satisfied with the way we handled your complaint, you may refer your complaint to your local data protection regulator. For example, in Canada this is the Office of the Privacy Commissioner (https://www.priv.gc.ca/en/). For a complete list of data protection regulators within the European Union, please visit https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.